Our client is building the infrastructure behind the next generation of voice-first AI, redefining how people and machines interact in real time. Backed by over €190m in funding and valued at more than €890m, they’re tackling one of the most exciting design challenges of the decade: making complex AI systems feel effortless, intuitive, and unmistakably human.

Their distributed platform enables millions of real-time interactions each year - from AI-driven systems handling over 3 million customer requests annually to intelligent assistants supporting more than 500,000 complex user journeys for some of the world’s most recognisable brands.

Role Overview:

The Director of Design will play a pivotal role in integrating design into the fabric of a fast-scaling AI company, leading the evolution of design as a strategic, enabling force across the organisation. This is a transformation role - aligning the team around a shared vision, scaling design operations, and amplifying the value and speed of delivery across product and engineering.

Key Responsibilities:

* Lead the design function through a period of significant growth and transformation, scaling the team and its operating model.

* Define and champion a design vision that enables complex AI-powered products to feel intuitive, inclusive, and effortless.

* Increase design maturity across the organisation - influencing how design integrates with product, tech, and commercial teams.

* Serve as a strong design voice in cross-functional leadership, helping shape the product strategy and roadmap.

* Lead on stakeholder management, cross-functional collaboration, and high-quality execution across teams.

Qualifications:

* Strong background in design, with several years in leadership roles within fast-scaling, product-led organisations.

* Demonstrated ability to scale design organisations, implement structure, and influence company-wide practices.

* Skilled in communicating the strategic value of design to senior stakeholders and securing buy-in for resources and priorities.

* Experience managing multidisciplinary teams, including product and service designers, with an appreciation for the value of voice design.

* Familiarity with AI or LLM-powered products is a strong advantage, or a strong interest in integrating these into design workflows.

* Comfortable working in high-velocity product development environments, using tools like Cursor, Windsurf, Lovable or similar.

* Willingness to work on-site in Berlin two days per week.

If you’re excited about designing the future of human–AI interaction and leading teams that turn deep technical complexity into beautifully simple, intuitive experiences, we would love to hear from you.